The Importance of Customer Service
Regardless of the type of business or industry you are in, the customer will always be the most important element of any company.
Isotermika revolutionizes its sales cycle thanks to Salesforce
Isotermika is a Mexican company dedicated to the marketing, distribution and production of construction materials.
Novapak's Digital Transformation: How Salesforce and ETC boosted growth and efficiency
Novapak, a leading distributor and marketer of packaging materials, needed to improve the way it followed up with its prospects.
Grupo Tagle moves closer to its customers with Salesforce's Sales Cloud
Grupo Tagle is an insurance and surety broker with more than 30 years of experience.
Information is not just power: how data can be an agent of change in your business
Today the phrase “information is power” could not be more accurate; companies like Google and Facebook use your data to personalize the content they show to their users.
Avanza Seguro Achieves Business Transformation with Salesforce and ETC
Avanza Seguro Consultores, a company dedicated to the intermediation of all types of insurance (Savings, Life, Major Medical Expenses, Property and Casualty, Auto, Group, etc.).
Why does your company need a CRM?
A CRM (Customer Relationship Manager) is a powerful tool that helps companies grow their business quickly by optimizing processes, centralizing information and improving collaboration between different areas, among other things.
Venster grows by more than 50% with Salesforce support
“Salesforce, with the help of ET Cloud, has given us key insights into our business that have allowed us to grow by more than 50% since its implementation.” Alejandro Rojo, Founding Partner Venster.
Capital Digital finds the perfect ally in Salesforce
With more than 7 years of experience, Capital Digital is a content generation company with a portfolio of prestigious brands in Mexico and Latin America, such as: Pictoline, Chilango Sopitas, Travesías, Uno Cero and Local.
CRM and ERP: what are they and how do they complement each other? Know the difference.
Although the terms CRM and ERP are often heard in the business world, few people really know what they are for and how they complement each other.
And for all this, what is a CRM?
A CRM (Customer Relationship Management) is a software that centralizes all interactions between a company and its customers in one place. It is a solution used to digitize and manage sales, marketing and customer service areas.
Should I hire a partner for the implementation of a CRM?
Implementing a customer relationship management (CRM) system is an important step, and there are two ways to make it happen